Contact
Talk to a person.
Orders, deliveries, returns, subscriptions or stocking it in your venue — it all comes to the same inbox.
Get in touch
Send us a message.
Tell us what you need and we will come back to you by email. If it is about an order, the order number saves us a round trip.
1–2 business days for a reply, Monday to Friday
- Damaged in transit
- A photo within 14 days and we replace the carton or refund it. Nothing to send back.
- Changed your mind
- Food and drink cannot be returned once it has shipped. If it has not shipped yet, we can cancel it in full.
- Subscriptions
- Skip, pause, change the interval, swap the flavour or cancel from your account at any time.
- Wholesale
- Use the wholesale enquiry form and we will come back within two business days.
Before you write
Most answers are already written down.
Shipping rates, delivery times, the returns window and how the subscription is billed all have their own pages.
Trade
Stocking it somewhere?
Cafes, gyms, grocers and offices go through the wholesale enquiry form — it asks the few things we need to quote freight properly.