Help
Questions, answered.
Shipping, returns and what is actually in the can. Straight answers, no run-around.
Flat $10.00 shipping across Canada
Delivered in 1–2 business days
Dispatched within one business day
No returns on food and drink
All questions
Every answer below applies to all three flavours — Passionfruit, Peach and Lemon Ginger.
Shipping.
How much is shipping?
Delivery is a $10 flat fee anywhere in Canada, 1–2 business days.
How long will it take?
Delivery timing is shown at checkout and may vary by destination.
Subscriptions.
How does the subscription work?
Pick Deliver every month on any product page instead of One time. The same order arrives every month and you save 10% on every delivery, the first one included.
Can I skip or cancel?
Yes. Skip, pause or cancel from your account before the next billing date. There is no minimum number of deliveries and no cancellation fee.
Returns.
Can I return it?
No. Food and drink cannot be returned once it has shipped. If your order has not shipped yet, contact us and we will cancel it in full.
Something arrived damaged.
Contact us within 14 days with your order number and a photo, and we will replace it or refund it.
Ingredients.
How much fibre is in a can?
Each serving contains 3 g of prebiotic fibre.
What nutrients are included?
Solid Viibe is infused with Vitamin C and Zinc and is an excellent source of Vitamin B12.
Still stuck
A person will answer.
Not a bot, not a ticket number. Send us the question and we will write back.
Where to next
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Shop
Shop the rangeThree flavours, one gram of sugar each.
Passionfruit, Peach and Lemon Ginger. Singles, 12-packs, or a mixed carton you build yourself.
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Trade
Wholesale enquiriesStocking it, not just drinking it.
Cafés, gyms and independent grocers — wholesale terms and order minimums are on one page.